Company Cancellation Policy

Our time is critical to ensure we can provide all of our clients with the best look possible. For this reason, please ask that you be on time before your scheduled time to ensure you receive your full appointment time.

 

If you should be late, please ask that you be considerate and call to inform us of your situation so we may take necessary action or make special arrangements. If you are 15 or more minutes late for your appointment, you will need to reschedule the appointment and will be charged a 100% no-show fee.

 

If you need to cancel or reschedule your appointment, we ask that you please notify us 48 hours prior to your appointment.  

 

We reserve the right to charge 100% of the scheduled service price when canceling or rescheduling the day of your appointment and 50% if canceling 48 hours before your appointment. We reserve the right to charge 100% of the scheduled services on No-Shows. All Full Sets and New Client Fills will require a 50% deposit.

 

***All Clients must have a credit card on file before booking an appointment for any service***

 

The satisfaction of our clients is our main priority. We offer prompt solutions to any problems or concerns that may occur. You may text our business line 24 hours a day at 512-730-1928

 

Unfortunately, we do not offer refunds, credits, or exchanges for products sold or services rendered.

 

If, for any reason, you feel dissatisfied with any of our services, please bring this to management’s attention. We appreciate all feedback, negative or positive, from our clients to better serve you.

 

As part of our service, we like to provide follow-up by phone, text, or email.