Company Cancellation Policy
Your Appointment: What You Need to Know
We're dedicated to giving every client the best possible experience. To help us do that, please take a moment to review our policies:
Punctuality & Late Arrivals
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Please arrive on time for your appointment. This ensures you receive your full service.
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If you're running late, please be considerate and call us right away at 512-730-1928 to let us know.
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If you are 15 minutes or more late, you'll need to reschedule your appointment and will be charged a 100% no-show fee.
Cancellations & Rescheduling
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We require 48 hours' notice if you need to cancel or reschedule your appointment.
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Cancellations or reschedules made within 48 hours of your appointment will be charged 100% of the scheduled service price.
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"No-shows" will also be charged 100% of the scheduled service price.
Deposits & Payment
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All clients must have a credit card on file before booking any service.
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A 50% deposit is required for Full Sets and New Client Fills.
Your Satisfaction
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Your satisfaction is our top priority! If you have any problems or concerns, please text our business line 24 hours a day at 512-730-1928.
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We do not offer refunds, credits, or exchanges for products sold or services rendered.
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If you're ever dissatisfied with a service, please bring it to management's attention. We welcome all feedback to help us improve.
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As part of our service, we may follow up with you by phone, text, or email.
We appreciate your understanding and cooperation, which allows us to continue providing excellent service!