Company Cancellation Policy

Your Appointment: What You Need to Know

We're dedicated to giving every client the best possible experience. To help us do that, please take a moment to review our policies:

Punctuality & Late Arrivals

• Please arrive on time for your appointment. This ensures you receive your full service.

• If you're running late, please be considerate and call us right away at 512-730-1928 to let us know.

• If you are 15 minutes or more late, you'll need to reschedule your appointment and will be charged a 100% no-show fee.

Cancellations & Rescheduling

• We require 48 hours' notice if you need to cancel or reschedule your appointment.

• Cancellations or reschedules made within 48 hours of your appointment will be charged 100% of the scheduled service price.

• "No-shows" will also be charged 100% of the scheduled service price.

Deposits & Payment

• All clients must have a credit card on file before booking any service.

• A 50% deposit is required for Full Sets and New Client Fills.

Your Satisfaction

• Your satisfaction is our top priority! If you have any problems or concerns, please text our business line 24 hours a day at 512-730-1928.

• We do not offer refunds, credits, or exchanges for products sold or services rendered.

• If you're ever dissatisfied with a service, please bring it to management's attention. We welcome all feedback to help us improve.

• As part of our service, we may follow up with you by phone, text, or email.

We appreciate your understanding and cooperation, which allows us to continue providing excellent service!